Your privacy is very important to us

Welcome to our website Panificiopalumbo.com (the Site).

For PANIFICIO PALUMBO s.r.l. Your privacy and the security of your personal data are really important, so we collect and manage your personal data with the utmost care and take appropriate measures to keep them safe.

Below you will find information on the treatment by PANIFICIO PALUMBO s.r.l. of your personal data in relation to your browsing of Panificiopalumbo.com and the use of the services offered. For detailed information on how PANIFICIO PALUMBO s.r.l. manage your personal data we invite you to read this Privacy Statement in its entirety.

Some services may be subject to different legal terms, in which case we will take care of all relevant information from time to time.

The holder of the treatment

The owner of the processing of personal data is PANIFICIO PALUMBO s.r.l., Contrada / Via Polignano, 8, 70014 Conversano (BA), Puglia, Italy, VAT No. 06678490720.

Responsible for processing

The institution is PANIFICIO PALUMBO s.r.l., Via Polignano, 8, 70014 Conversano (BA), Puglia, Italy, VAT number 06678490720, has been designated as Data Processing Manager.

For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact the Head of Treatment at any time by sending an email to info@panificiopalumbo.com with the subject "privacy".

Personal data collected

The categories of personal data that PANIFICIO PALUMBO s.r.l. collect and process when you browse or purchase on Panificiopalumbo.com, are the following:

to. we collect the personal data necessary to conclude and execute your purchase on Panificiopalumbo.com such as name and surname, e-mail address, shipping address, billing address, telephone and payment details;

b. we collect your e-mail address when you sign up for our newsletter service;

c. we process the personal data you provide us when you contact our offices to provide the information requested by you;

d. with your consent, we collect and use your personal data for marketing purposes;

is. to register your account on panificiopalumbo.com, we collect your e-mail address and password. If you are a registered user, we collect information about your access to the reserved area of ​​the Site. With your consent, through the analysis of your personal data we can process information regarding your interests and preferences with respect to our products and services, order to present you proposals and offers in line with your tastes. In case of authentication to the Panificiopalumbo.com account through external social networks, we collect from these third parties the data necessary for registration / authentication through Facebook and through Google. We collect information about you also from third parties and, in particular, from Facebook and Google+. This information includes the following data categories: e-mail address.

f. we collect information about your browsing on Panificiopalumbo.com, such as the pages you visit and how you interact with the single page and we save this information on our servers.

g. in case you provide PANIFICIO PALUMBO s.r.l. personal data of third parties, for example in cases where I decide to buy a product to be delivered to a friend, or to give a gift, PANIFICIO PALUMBO s.r.l. will arrange to deliver the privacy policy to the third party at the time of the first communication. We remind you that the use of personal data of third parties is subjected to the discipline regarding the protection of personal data.

We inform you that PANIFICIO PALUMBO s.r.l. does not process personal data relating to minors. If you access Panificiopalumbo.com and use the services offered by PANIFICIO PALUMBO s.r.l. declare that you have reached the age of majority.

How we use personal data

PANIFICIO PALUMBO s.r.l. collect and process your personal data for the following purposes:

to. conclude and execute the purchase contract for the products offered on Panificiopalumbo.com. When you conclude your purchase, we ask you for the personal data necessary for the execution of the contract, such as payment, billing, shipping of the product and any management of the return.

b. registration to the Site and use of the services offered to registered users. Registration on the Site is possible through the inclusion of some personal information, necessary to ensure your identification and the performance of services offered to registered users.

c. provision of the services offered on Panificiopalumbo.com. To this end PANIFICIO PALUMBO s.r.l. has the need to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service requested by you.

d. management of requests to our offices, which uses the personal data you provide to meet your requests for information and requests for assistance.

is. sending CVs. If you send us your CV to be considered for an application for a position, we will use the information contained in your CV exclusively for this purpose. Your CV will be kept for a maximum of eighteen months, after which it will be deleted: if you want, you can of course send us a new updated version.

f. statistical analysis and surveys. We use some information about your use of the Site to perform statistical analysis and surveys in order to improve our offer and our services;

g. sending commercial and promotional communications following the purchase of one of our so-called soft spam products. Following the purchase of one of our products on the Site, we will send you to the e-mail address that you provided us with communications containing our commercial proposals on products and related services.

h. subject to your express consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. In addition, always with your consent, we will be able to use your contacts as part of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users. These communications will take place exclusively with the methods you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).

the. only with your consent, PANIFICIO PALUMBO s.r.l. can personalize your experience as a registered user on Panificiopalumbo.com, proposing anticipations and offers in line with your tastes and sending you commercial communications tailored to your interests, these communications will only take place in the manner you have chosen (via e-mail, SMS , telephone, paper mail, Whatsapp). The personalization will be carried out by analyzing your previous purchases and other information described in the previous paragraph "Personal data collected". For more information on this data and on the activity that allows you to process it, please see the paragraph "Your account PANIFICIO PALUMBO s.r.l.".

If you wish to authorize the activities referred to in points h) and i) and then you do not wish to receive further communications from PANIFICIO PALUMBO s.r.l. or I would like to limit the way in which to be contacted, you can interrupt these communications at any time by simply clicking on the "disiscriviti" link at the bottom of each communication, or by sending an email to info@panificiopalumbo.com inserting the subject "privacy".

We inform you that you may receive further communications from us even after submitting your unsubscription request, as some submissions may have already been planned, our systems may take some time to process your request.

In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools, in full compliance with current legislation.

 

Your PANIFICIO PALUMBO s.r.l. account

 

When creating your PANIFICIO PALUMBO s.r.l. account we offer you the possibility to use the following services:

· My orders: follow the shipment of your orders, change or return items that are not for you and see the history of your orders.

· My data: manage your registration data.

· My addresses: save or change your addresses to have them always at hand and complete your purchases faster.

Prior to your consent, PANIFICIO PALUMBO s.r.l. will be able to customize, based on your interests, your experience and the contents of commercial communications and the offers you will see when you browse on Panificiopalumbo.com as a registered user. This activity allows you to facilitate the search for products and services that are more for you and interest for you and at the same time allows you to improve our offer for you. Personalization is made possible by the analysis of your personal data in our possession, described in the paragraph "Personal data collected". In particular, the information on purchases you have made in the past and those relating to the sections of the site you visit most often or the services you use most often help us to understand what products and services you are most interested in.

To ensure that the information we have is correct and allow us to carry out the activity described above, we invite you to access the PANIFICIO PALUMBO s.r.l. and, if I deem it necessary, to update them.

Legal basis of the processing

We treat your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:

to. for the conclusion and execution of a contract of which you are a part.

When we process your data for the conclusion of the purchase contract of which you are a part we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities:

o conclusion and execution of a contract for the purchase of products offered on Panificiopalumbo.com;

o registration to the Site and use of services reserved for registered users;

o supply of services offered on Panificiopalimbo.com;

o management of your requests by our offices.

The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use the services of PANIFICIO PALUMBO s.r.l. and that PANIFICIO PALUMBO s.r.l. will not be able to handle your requests;

b. to follow up a legal obligation.

In case of conclusion of a contract for the purchase of goods on Panificiopalumbo.com, the processing of User data will take place in order to comply with the legal obligations to which PANIFICIO PALUMBO s.r.l. in compliance with the fiscal provisions and other regulations to which PANIFICIO PALUMBO srl is subjected. You are free to decide whether to conclude a contract and whether or not to disclose your data, but if you conclude your data will be necessary and will be processed to give the aforementioned legal obligations to which PANIFICIO PALUMBO srl is held.

The processing of CVs spontaneously sent, carried out to evaluate candidates with respect to a possible job position at PANIFICIO PALUMBO srl, is legitimate because it is expressly authorized by a law, which specifies that in this case the consent of the person to whom report personal data. You are free to inform us or not your CV, but failing that we will not be able to evaluate your candidacy for a job position at PANIFICIO PALUMBO s.r.l .;

c. for our legitimate interest.

Some of your personal data in case of purchase of products on Panificiopalumbo.com, can be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out this activity to prevent and prosecute any fraudulent activity.

d. based on your consent.

We will carry out the following treatments only if you have given us your express consent:

o carrying out marketing activities and opinion polls and market research;

o analysis of your browsing and consumption habits in the use of your PANIFICIO PALUMBO s.r.l. profile, in order to personalize your experience on our site.

Providing your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes, but in the absence of the same will not be possible for PANIFICIO PALUMBO s.r.l. carry out marketing activities, opinion polls and market research, and analysis of your habits.

Who treats the data

Your personal data will be processed by PANIFICIO PALUMBO s.r.l. specifically instructed and authorized for treatment.

Your personal data will also be transmitted to third parties that we use to provide our services; these subjects have been adequately selected and offer a guarantee of compliance with the rules on the processing of personal data. These subjects have been designated by PANIFICIO PALUMBO s.r.l., they carry out their activity according to the instructions given by PANIFICIO PALUMBO s.r.l. and under his control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing.

Your data may be transmitted to police forces and judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow PANIFICIO PALUMBO s.r.l. to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

Web push notification

Depending on the device from which you surf you may receive, with your consent, push notifications on our offers, news, your wish list and your cart.

To disable notifications, depending on the platform and / or browser used, follow the steps listed below:

· Desktop: Click with the right mouse button on the notification> disable notifications from Panificiopalumbo.com

· Mobile: Access the notification center> Site parameters> Notifications> Block notifications from Panificiopalumbo.com

· Common browsers:

o Chrome: Settings> Show Advanced Settings> Privacy - Content Settings> Notifications - Manage exceptions> Enter Panificiopalumbo.com and select "Block"

or Firefox: Options> Contents> Notifications - Choose> Panificiopalumbo.com - "Block"

o Safari: Preferences> Notifications> From here set the selector to "Reject"

Extra-eu data transfer

Some of the third parties listed in the previous paragraph "Who processes the data" could be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (http: // www. .garanteprivacy.it / home / action-regulation / legislation / regulation-Community-and-intenazionale / transfer-value-to-countries-third # 1).

The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be performed only after conclusion of PANIFICIO PALUMBO s.r.l. and those subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data called "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and PANIFICIO PALUMBO srl (for the purchase of goods offered on our Site, for registration on the Site or use of services on the Site) or for the management of your requests.

For how long we keep the data

We keep your personal data for a limited period of time, different depending on the type of activity that involves the processing of your personal data.

After this period, your data will be permanently erased or otherwise rendered anonymous in an irreversible way.

Your personal data is stored in compliance with the terms and criteria specified below:

to. data collected to conclude and execute contracts for the purchase of goods on Panificiopalumbo.com: until the conclusion of the administrative-accounting formalities. The billing data will be kept for ten years from the billing date;

b. Data of the registered User: the data will be stored until you request cancellation of your PANIFICIO PALUMBO s.r.l. account;

c. payment data: up to the certification of the payment and the conclusion of the relative administrative and accounting formalities resulting from the expiration of the right of withdrawal and the terms applied for the contestation of the payment;

d. data collected in the context of the use of services offered on Panificiopalumbo.com: these data are retained until the termination of the service or cancellation of the subscription to the service by the User;

is. data related to user requests to our offices: the data useful to assist you will be kept until your request is met;

f. CV: for eighteen months from receipt;

g. data used for commercial communication activities towards users who purchase products on Panificiopalumbo.com (soft spam): these data are retained until the termination of service or the exercise of the opposition by unsubscription by the user;

h. data provided for commercial communications activities, opinion polls and market research: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind of user with PANIFICIO PALUMBO s.r.l .;

the. data used to personalize the Site and to show customized commercial offers: as long as the user does not request the cessation of the activity and in any case within two years from the last interaction of any kind of user with PANIFICIO PALUMBO s.r.l .;

j. data used for conducting market research and surveys for the detection of satisfaction: as long as the User does not request the termination of the activity.

In any case, for technical reasons, the termination of the processing and the subsequent cancellation or irreversible anonymisation of the related personal data will be final within thirty days of the terms indicated above.

Your rights

At any time you can exercise the rights with reference to the specific processing of your personal data by PANIFICIO PALUMBO s.r.l .. Find below their general description and how to exercise them.

1. Access your data and modify it: you have the right to access your personal data and to request that they be correct, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession.

2. Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that marketing activities are considered the sending of commercial and promotional communications, the conduct of market research and surveys for the detection of satisfaction for the customization of the website and commercial offers according to your interests. . Once we receive your request, we will cease promptly processing your personal data based on this consent, while different treatments or based on other conditions will continue to be carried out in full compliance with the provisions in force.

3. Opposes the processing of your data: you have the right to object at any time to the processing of your personal data on the basis of our legitimate interest, explaining the reasons that justify your request; before welcoming it, PANIFICIO PALUMBO s.r.l. will have to assess the reasons for your request.

4. Delete your data: in the cases provided for by current legislation you can request the cancellation of your personal data. Received and examined your request, if legitimate it will be our care to cease timely treatment and delete your personal data.

5. Request that the processing of your personal data is temporarily limited: in this case PANIFICIO PALUMBO s.r.l. will continue to keep your personal data but will not process them, unless you do not have your different request and the exceptions required by law. You can get the limitation of treatment when you dispute the accuracy of your personal data, when the processing is illegal but you oppose the cancellation of your data, when your data do not need us anymore but you need to exercise your right in court and when you oppose your treatment, in the period in which we evaluate the reasons for your request.

6. Request your data or transfer them to a person other than PANIFICIO PALUMBO s.r.l. ("Right to data portability"). You can ask to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, where technically possible, we can on your request transfer your data directly to a third party that you indicate.

In order to exercise some of your rights described above you can send an email to info @ panificiopalumbo.com inserting as object "privacy", or send an email to info @ panificiopalumbo.com inserting as object "privacy".

To ensure that our users' data are not infringed or illegitimate by third parties, we will ask you for some information before your request to exercise one of the rights indicated to ensure your identity.

Security measures

We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymisation or the encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore PANIFICIO PALUMBO s.r.l. undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of treatments.

Complaints

If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with one of the competent control authorities for compliance with the rules on personal data protection.

In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data.

More information on the methods of presentation are available on the website of the Guarantor, at http://www.garanteprivacy.it.

Changes to this information

The constant evolution of our services may involve changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy policy may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data.

We invite you, therefore, to periodically check the contents: where possible, we will try to inform you promptly about the changes made and their consequences

The updated version of the privacy information, in any case, will be published on this page, with indication of the date of its last update.

Legislative references and useful links

The processing of your personal data is carried out by PANIFICIO PALUMBO s.r.l. in full compliance with the regulations on the subject provided for by Regulation (EU) 2016/679 general regulation on data protection, the rules on the processing of personal data and Italian measures of the Italian Supervisory Authority (http: //www.garanteprivacy. it).

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